Stay Safe - Protect Yourself from Fraud

ALERT: Avoid Scams!

The best way to ensure a safe transaction is to use an escrow service or payment processor that will hold your funds until the end of your vacation (for rental escrow), or the delivery of the deed (for resale escrow). This is the only sure way to prevent fraud. Postings that are managed by RedWeek's full-service team all have built-in payment protections. If renting or purchasing from an owner directly, here are some valid options:


If going it on your own, we encourage you to do some research before beginning with any transaction, and take steps to ensure your protection.

  • Verify the person you are dealing with either owns, or has legitimate control of the week. Postings marked "RedWeek Verified" have been verified by our team, but it doesn't hurt to re-confirm. Request a copy of the owner's rental confirmation (when renting) or current assessment bill (when buying), and check the following:
    • Is this person clearly in control of the timeshare?
    • Do the week and unit details match what's being advertised?
    • If buying: are there any unpaid maintenance fees/assessments that would prevent the transfer to a new owner?
  • Both parties should sign a rental agreement or purchase agreement. Note that we have seen phishing scams related to rental agreements, so make sure you never give log in credentials that would compromise your RedWeek or e-mail account. And remember: there are escrow options available for both renting and buying.
  • NEVER pay via cash or wire transfer (Western Union, MoneyGram). Please view our Payment Method Comparison for better, secure options.
  • Do a final verification. For rentals: request confirmation that the reservation has been placed in your name, and get the confirmation number. The resort may not send the name change to you directly, but the owner should be able to forward an e-mail with the name change and confirmation number, which can be confirmed with the resort.

Note: There are a number of timeshare brokers that use RedWeek.com. When dealing with a broker, ask for their name, company name, license number, and state where licensed, and run a check to make sure their license is active. Arello is a helpful resource for doing this, or contact the broker's state regulatory agency.

Trust your instincts. Ask questions. Stay safe.