Ask RedWeek / November, 2014

How do I let my Marriott resort know I rented my timeshare?

We decided to rent our Marriott timeshare out at the last minute - how do I let the resort know my guest will be checking in and using it instead? Do I have to pay a guest certificate fee?

Contact Marriott Owner Services (if your resort is in the United States or Canada, phone: 800-845-4226. If your resort is located in Europe or Asia, phone: 800-650-5720) and ask to add your renter's name to your reservation as the person checking into your unit. Marriott does not currently charge a guest certificate fee.

Owner Services will then e-mail you a Reservation Confirmation that will have your name as the responsible party and the renter's name as your guest. You can forward a copy to the renter so he or she can take it with them to check-in. The renter will also be required to have photo identification, a credit card in their name, and be at least 25 years old.

Please remember that you will be 100% responsible while your renter is at your timeshare resort, so be sure they know the differences between a timeshare and a hotel, and they fully understand all of your resort's house rules (such as check-in/check-out times, maid service, quiet times, the pet and no smoking rules, etc.) to avoid any misunderstandings later.

About the author

This answer was provided by Ask RedWeek expert panel member Shelley C. Preece. Shelley is a Real Estate Agent who has been handling timeshare resales at Transaction Realty in Utah since 1990. She is also the Principal Broker of Shelley C. Preece Realty in Nevada. Shelley is a member of ARDA and a charter member of the Licensed Timeshare Resale Brokers Association (LTRBA), where she also sits on the Board of Directors as Executive Treasurer.

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