RedWeek Travelers and COVID-19

Updated March 2, 2021

It's 2021, and things are finally looking up. Bookings are up 40 percent compared with this time last year, which is before the major COVID travel restrictions hit.

The U.S. has announced widespread vaccine access by the end of May, and some locations in the U.S. are beginning to loosen restrictions. Most destinations, however, still have mandates and advisories that are important to understand as you plan your travel:

  • Canada: Canada is requiring mandatory testing and quarantines (including a hotel stay while awaiting results) for everyone arriving in Canada at the traveler's own expense. Only four Canadian airports will be servicing flights, and all flights to/from Mexico and the Caribbean will be halted until at least April 30, 2021.
  • United States: The United States is requiring all air travelers coming to the U.S. from a foreign country to provide a negative COVID test, or proof of recovery. This includes U.S. residents returning from abroad.
  • Hawaii: On October 15, the state started allowing visitors to bypass their 14-day quarantine requirement with a negative COVID test pre-flight. After an uptick in cases, Kauai has reinstated their quarantine rule as of December 2 - with or without a test. All travelers should check current requirements before leaving for the islands and be aware other islands may follow Kauai's lead on tightening restrictions.
  • Aruba: The island is still open except for residents of Brazil (as of Jan 25, 2021). All visitors need to comply with several new requirements including a mandatory COVID test, temperature checks, mask usage, and the purchase of a medical insurance policy (between $15 - 21 USD/day/visitor, with visitors over age 76 on the higher end). Quarantines (in a designated facility, not your resort) will be required for visitors that decline or fail screenings. Get details on current requirements here.
  • California: California implemented a new, strict stay-at-home order in early December, causing reservations to be canceled through January. That order has since been reversed and resorts seem to be honoring reservations again. These restrictions could come back, so be careful if booking a trip to the state, especially if you are a non-resident. More information on the current restrictions can be found here.
  • Florida: No changes - the state is open, but some services may still be limited. See Florida's Plan for Recovery for more detailed information before planning your travel. DisneyWorld re-opened on July 11. Face coverings and social distancing will be required at all parks for the time being.
  • South Carolina: No changes - the state is still open and welcoming visitors. Beaches and pools are open, with safety measures in place. Travelers should view current information to assess risk before planning travel, and realize the situation can always change.
  • Virgin Islands (USVI): The islands remain open - a negative COVID test is required to avoid quarantine.
  • Cayman Islands: The islands are open, but visitors must apply for entry and comply with testing and quarantine orders.

Most resorts have new procedures and requirements in place. Many amenities will remain closed. Before you book, find out what restrictions are in place in the region and ask about amenity closures - though, keep in mind it could change and owners can't guarantee amenities at the resort will be fully functional. We try to update our resort pages, but there is no way for us to keep up with thousands of resorts we have listed, as policies and restrictions are still changing often.

For renters:

  • If you have an online booking coming up, all owner cancellation policies are in effect. If you would like to discuss the booking with the owner – to ask about rescheduling or refunds outside of the terms the contract allows for - you can contact the owner through the My Trips page within your Account.
  • If you cannot travel, and cannot come to an agreement with the owner, we will have to wait until your check-in date to arbitrate – as the situation develops at the resort.
    • For owners:

      • If you have a reservation and haven't yet found a renter, we advise you to call your resort and try to push your dates as far out as possible, to give some time for travel to resume. Be sure to update your posting on RedWeek to avoid any issues.
      • Lastly, thank you to the majority of owners who have been sympathetic to renters' need to cancel during this difficult time. We really appreciate you and are proud to have you as part of this community!